A. M. Appraisals: Using technology to improve your customer experience
At A. M. Appraisals, we have a confession to make. We always have the latest nerdy gadgets. We use the best and newest technology available today to complete your appraisal without sacrificing quality or accuracy.
If you ask most appraisers, most will agree that much has changed with nearly every aspect of the appraisal business. We offer the highest quality appraisals and cutting corners has never been an option for us — we've found that the best place to save time is in our our workflow. The appraisers that have steadily invested in new technology have been the ones able to provide their customers with more accurate reports, better customer service and faster turnaround times.
Hire an appraiser that takes advantage of the latest technologyContact A. M. Appraisals
Simple online ordering
Years ago, most of our orders were delivered via fax and were confirmed with phone calls once we got back into the office. In this scenario, it might of taken far too long to hear back to see if the order could be taken. Things are quite a bit different different now. These days, when orders are entered on the website, we get a digital notification. We can even log into this site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
At A. M. Appraisals we understand it's all about "cycle time". We utilize our resources to reduce the waiting between communications and the faster we can get things done directly effects your bottom-line. This website definitely reduces cycle time for us and our clients by enhancing our communications.
Multiple report delivery methods
Delivery of appraisals as PDF files through email is definitely the standard these days. Many clients prefer email because they're accustomed to receiving attachments like PDFs in their inbox. It's much better than when everything was on paper. But,we've even been able to improve how you receive your report with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had an attachment blocked because it was too big? We have the technology to overcome those problems, too. When we send an appraisal, the client receives a link via email to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. Best of all, the file is hosted on our site for 90 days. So if you lose the file, you can log back into our site and retrieve it without having to wait on us to send it again.
Innovative technology in the field
One of the most time consuming parts of an appraisal is gathering the data.. We spend a great deal of time collecting both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help A. M. Appraisals.
Instead of using paper forms and pencils and then re-keying all the information at the computer, don't be surprised to see us with a tablet or collecting data using a program for our phone that allows us to sketch a floorplan right on the spot. And instead of using an old tape measure, more and more appraisers are employing laser measuring devices that are quicker, more accurate, and can get into places that a normal tape measure can't.
We combine all of these different technologies to ensure the final report is complete and accurate, avoiding call-backs and revisions. This can be a real money saver for busy appraisal clients.
Simplified digital work files
It would be great if appraisers could complete an assignment, deliver it, and never worry about revisiting that report again. However, appraisals are used to document the condition of a property on the inspection date. Therefore, appraisers are obligated to keep their reports for 5 years in case any disputes or other matters arise regarding the property.
Here again, A. M. Appraisals leverages our experience with to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we can pull up the entire file whenever it's needed and recall precisely what that assignment was about.
We wanted to give you a bit of insight into how we use technology daily. Employing the right tools, along with the appraisal know-how you expect allows the appraiser to deliver reports more efficiently, with a higher level of accuracy. All of which helps keep our costs down, and in turn provide you with faster appraisals.
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